Support Services Group was founded in 1981 and is a leading provider of various types of Consumer Support, including Technical Support, Help Desk Services, Customer Service, Ecommerce and Retail Support, RMA Management, Restaurant and Automotive Customer Service, Utility Support, B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and more. We have four contact center locations across the U.S. and Canada.
Our goal is to integrate our business processes, technology, and resources with our clients’ goals and processes, thereby delivering unprecedented clarity of brand message and strategic support to customers.
We offer a tailored, integrated support system for our clients diverse support needs. We realize that every client is unique and our superior implementation methodology allows Support Services Group to be flexible and adapt to each clients individual systems, processes, and procedures. Our open architecture allows us to adopt and integrate our clients business technology and processes leveraging their existing infrastructure investments and creating a flexible customizable platform that enables rapid scalability.