Support Services Group is proud to provide comprehensive and customized utility call center solutions to many leading energy and utility companies.
We understand that in today’s marketplace energy and utility companies are increasingly challenged to improve customer satisfaction. Consumers demand to interact with their energy providers 24/7 using their preferred communication channel. Operating as an extension of your team, Support Services Group will meet your customers on their demand, and via their preferred communication channel.
We can provide tailored solutions and experienced agents to sell your services, retain your customers, and provide high-touch customer care on behalf of your brand. You can count on Support Services Group to increase customer satisfaction, strengthen customer loyalty, and support energy efficiency programs.